FAQ
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Our diffusers are created for this exact purpose! When selecting a diffuser make sure to read about the recommended square footage in the description.
Remember that placing your diffuser in a room with good airflow will maximize the amount of space you can scent.
Also, keep in mind that ceiling heights, room partitions, and other barriers may hinder how well the scent will move throughout your space.
You may be able to enhance the experience simply by moving the diffuser to a different part of the room.
For any help selecting a diffuser feel free to call us at 888.465.3661
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While each fragrance has a proprietary ingredient list, we design all of our aromas using high-quality essential oils and safe synthetic ingredients while meeting compliance for use by the “International Fragrance Association” (IFRA).
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Absolutely. However, they must be used as directed. Our oils are free of harmful VOCs and when properly diffused leave no residue on surfaces. Just remember to always keep your diffuser upright to ensure you do not spill any oil. Spilled oil must be cleaned immediately with soap and water.
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We understand that sometimes you may feel the need tto return an item. Before doing so, please take a moment to acquaint yourself with our RETURN POLICY.
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We’re happy to help! Give us a call at 888.465.3661 or email us at customerservice@fragrantsolutions.com
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Our office hours are Monday through Friday from 9:00 - 5:00 Eastern.
If you need assistance feel free to contact us during that time or leave a message or email and we will return your call as soon as we are in.
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We do offer HVAC connected solutions. If you feel you would like to explore using an HVAC unit contact our sales team at 888.465.3661 so we can identify exactly what you need and help you through the details.
Have a question that’s not on this list or need some clarification? Fill out the form and we’ll reach back out with an answer.